Returns & Exchanges
At Calily Bridal, we want you to feel confident and beautiful on your special day. If your selection isn't the perfect fit, we offer returns and exchanges on unworn, unaltered items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully place the items in their original packaging, ensuring all tags are attached and the garment is free of makeup, perfumes, or alterations.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality assurance team inspects the item, your refund or exchange will be processed within 7-10 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing